Before you call
What to know before a provider conversation
Limit exposure and describe the situation from a safe position. Do not turn a waste request into a hands-on cleanup attempt.
- Keep people and pets away from the material and restrict access to the storage or affected area.
- Do not touch loose material, leaking bags, or possible sharps, and do not press down or repackage the waste.
- Do not use household cleaners, pour liquid into a drain, or move material from a scene into another container.
- Note the source, setting, approximate amount, moisture or leakage, container condition, and access limits without handling it.
- If there is an exposure, serious injury, fire, active release, violence, or immediate danger, leave and call 911.


