Before you call
What to know before a provider conversation
Use existing practice procedures and keep the service description factual. Do not sort or open containers to create a better inventory.
- Keep waste in the designated controlled area and restrict access to authorized practice personnel.
- Do not open bags or containers, press down material, or combine sharps with another stream.
- Do not assume extracted material, medications, chemicals, or ordinary trash can use the same container or route.
- Note the practice type, categories, container condition, approximate volume, pickup pattern, and any safe access limitation.
- For an exposure, serious injury, active release, fire, or immediate danger, follow emergency procedures and call 911 when appropriate.


